How did you get into the hospitality business? What studies did you follow to become a hospitality professional?
I was born in Siem Reap province in 1992 and was the 4th child of a family of 5. My mother died when I was still a baby and my father took care of us until he left the family home in 1995. Then, I was then hosted with my siblings in Krousar Thmey Center, a home for orphans in the suburbs of Siem Reap, where I spent my entire childhood and teenage.
One day, Sala Baï (a hotel-restaurant school that trains nearly 150 young people every year in the hospitality world for free) decided to recruit at the Krousar Thmey Center.
I was fortunate enough to be admitted to the school and studied there for one year. There, I learnt English and received professional training in the Front Office sector.
At the end of my studies in 2012, I was hired as a waitress at Maison Polanka and I really loved it there. It felt like being part of a family and I like the teamwork and the friendly atmosphere.
Over the years, I have developed several skills and enhanced my knowledge in hospitality, feeling more and more comfortable talking and interacting with the guests.This experience has also empowered my strengths in my personal life.
In 2013, I bought a piece of land with my sister 30 minutes away from Siem Reap to build our own house. During the Covid-19 pandemics, as Maison Polanka closed for 6 months, I took the opportunity to help my sister in her small business and to pass on to her some notions of accounting and customer service that I had acquired.
In Maison Polanka, I have experienced many tasks, from Purchases and Accounting to Food & Beverage, and I am now Assistant to the hotel manager, which makes me very proud of my professional journey.
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